Managed Learning Services

Europe’s leading managed learning service provider, KnowledgePool, and Wider Public Sector Learning oversee the efficient management of effective learning for private and public sector organisations alike. By working as strategic business partners to optimise clients’ investments in learning to generate productivity returns, they take on the management of the entire learning mix, including learning design and development, instructor-led and e-learning delivery, sourcing and management of third party suppliers, course booking and administration, and data analytics to improve employee performance.


KnowledgePool Capita's managed learning services expert

We take our clients on a journey towards greater maturity by improving ROI and reducing the total cost of learning. By working with us, we can help you to run your L&D department more efficiently by removing complexity, optimising resource usage, eliminating waste and introducing streamlined best practice governance and processes.

To ensure that your L&D function delivers measurable business benefit we use analytics and benchmarking techniques to quantify and improve the value of learning, helping you to drive greater performance.

 +44 (0)844 630 9000

  • Drive down costs by up to 30%1
  • Increase ROI of learning by up to 200%2

1 Are You Cutting It? KnowledgePool white paper
2 The Anatomy of Performance Improvement KnowledgePool white paper

"We wanted a partner that we could work well with and KnowledgePool met all of our needs. The fact that they can match the right learning intervention to the needs of individual employees is a key ingredient in making our total approach to learning successful."

Head of L&D Delivery at a multinational insurance company

Wider Public Sector Learning

Capita Learning Services is the only organisation approved by the Crown Commercial Service (CCS) to provide a compliant learning procurement service to the Wider Public Sector. Our dedicated service offers you access to a streamlined and compliant procurement process that has been designed to make learning purchases quicker, simpler and cost effective.

We focus on the quality of learning and your return on investment by providing management information (MI) reporting. We also make it easier for you to manage your L&D budget by providing consolidated invoices and managing the payment of suppliers.

 +44 (0)203 008 1708

  • Access to the best training suppliers that have been through rigorous procurement processes; ensuring you get the high-quality training programme you want.
  • Over £60 million of savings made for the Civil Service.